Ocean Defenders Alliance
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Monthly Giving FAQ

Following are commonly asked questions, with answers, about our monthly giving program.

[To see answers, click on the arrows at the beginning of each question]

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  • Q1: What are the advantages to this method of giving?

    When you join our convenient Clear Water Crew monthly giving program, you immediately maximize your support of our ongoing efforts to defend and clean the ocean!

    Convenient for you:

    • Secure and easy to set up.
    • Saves postage costs.
    • No time spent writing and mailing checks.

    Increased value for us:

    • Speeds up the arrival of your gift, so funds can be put to immediate use.
    • Reduces our already low administrative costs, maximizing the impact of your donation.
    • Allows us to more accurately budget for and plan our ocean defense activities.
  • Q2: How do I initiate my first monthly gift?

    It's easy! Just fill out the simple form on our Clear Water Crew donation page.

  • Q3: What is Ocean Defender’s preferred method of gifting?

    Please know that we are grateful for your support regardless of the method used!  But since you asked: using your checking account through your bank is strongly preferred.  Donations made in this manner allow the ocean to benefit from your full gift rather than losing a percentage to credit/debit card processing fees. You can use either type of bank account: checking or savings.

  • Q4: When will my first donation be processed?

    After you complete the enrollment form on our website, your first monthly gift will be electronically transferred from your account to ours on the next occurrence of the date you selected. For example: if on June 25th, you enroll to have your gift processed on the 5th of each month, you will not be charged at that time, but rather your first monthly gift will be processed on July 5th.  When you submit your donation, you will be taken to our Confirmation Screen (which can be printed for your records); it will also display the date of your first donation. Subsequently, you will be charged on the 5th or 20th of each month, whichever date you have chosen. If your payment date is on a weekend or holiday, it will be processed on the following regular business day.  This will continue indefinitely unless you inform us that you wish for these valuable donations to stop.

  • Q5: How will I know that my monthly gift has been processed?

    A record of each gift will be clearly reflected on your regular bank or credit card statement.  You will also receive, via email, a receipt each time your gift is processed.

  • Q6: Will I receive a tax-deductible receipt?

    Yes, in January of each year we will send you a tax-deductible receipt for the prior year. This receipt will record all of your donations to Ocean Defenders Alliance (via the Clear Water Crew program) for the calendar year. If you need a statement of your giving prior to the annual mail date, please just contact us—we are happy to fulfill your request.

  • Q7: How do I switch from using my credit card to using my checking account?

    We are glad that you want to use your checking account, as this is the preferred method of giving! You can conveniently inform us of this change by visiting the Clear Water Crew donation page. on our website. At the top of the donation form, select the "Update" option, complete the form below in its entirety, and include a brief instruction in the "Comments" box such as "changing from credit card to checking account." Upon receipt, we will initiate the use of your new checking account and cease use of your credit card.

    You can also do this by mail. Simply download and print the Clear Water Crew program form (PDF), mark the box indicating that you are changing your method of payment (and how), and mail it to us along with a voided blank check from your checking account. Upon receipt, we will make your changes as requested.

  • Q8: How do I switch from using my checking account to using my credit card?

    We sincerely hope that you will reconsider this change and continue to use your checking account, because this is the preferred donation method for our monthly giving program! However, if you would like to switch to your credit card, we thank you for your support and encourage you to please visit the Clear Water Crew donation page on our website.  Once there, check the box at the top indicating that this is an "update to existing recurring donation," complete the form below in its entirety, and include a brief instruction in the "Comments" box such as "switching from checking to credit card." Upon receipt, we will initiate the use of your new credit card information and terminate the use of your bank account.

  • Q9: How can I make changes to my Clear Water Crew monthly giving pledge?

    It's easy to make changes or stop your contributions at any time by doing one of these things:

    1. Change your plan online on our website.
    2. Or you can contact us via:

      Email:
      Phone: (714) 875-5881

    Note: As long as the change/update is submitted seven (7) business days prior to your regularly scheduled processing date, the change will occur with your next donation.

  • Q10: Can I set up a monthly auto-pay at my bank?

    We are grateful for your support in any form.  However, we hope you will consider using our online checking account enrollment to save both administrative time and processing costs. If you still wish to give via your own automated auto-pay system, we will, of course, welcome your generous commitment and thank you for being a member of the Clear Water Crew! Please email us to inform us of your giving plan.

  • Q11: How can I stop my automatic bank account or credit card donations?

    It's easy to make changes or stop your contributions at any time by doing one of these things:

    1. Change your plan online on our website.
    2. Or you can contact us via:
      Email:
      Phone: (714) 875-5881

    Note: As long as the termination order is submitted seven (7) business days prior to the processing date, the change will be effective immediately. If there are not seven (7) days before your next scheduled donation, please call us at the number above to ensure that another payment is not inadvertently processed.

  • Q13: How do I contact the Clear Water Crew Program?

    You can contact us via:

     

    Email:

    Phone:  (714) 875-5881

    Postal Mail:
    Ocean Defenders Alliance
    19744 Beach Blvd.
    Box #446
    Huntington Beach, CA 92648

     

    Thank you for your ongoing and meaningful support!

  • Q12: Is there a form that I can print and mail to you?

    If you prefer to mail in your enrollment (whether credit card or checking account), please download this form and mail to us at:

    Ocean Defenders Alliance
    19744 Beach Blvd
    Box #446
    Huntington Beach, CA 92648

 

 
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